Online activities are taking shape and increasing at a rapid pace. Smartphones are becoming an important part of the routine life which offers an excellent opportunity to the business enterprise to reach their customers. Developing a salon app will help to discover new customers. It increases the revenue at a faster pace and you’re open to your customers 24x7 with the help of your salon app. Here are some benefits that you can attain by implementing an interactive salon app. Let's have a look:-
Better Management of Bookings
With a salon app, you can have better mobile-based solutions to manage the bookings. Management of the bookings can be overwhelming in the peak-time with a manual system. But with mobile-based solutions, you can manage the salon bookings from anywhere, at any time of the day or night. With the mobile app, it becomes easy to handle and use the booking wizard. It makes the management and control of the booking at a glance. Also, it becomes easy for you to send SMS or E-mail reminders to your customers directly regarding their bookings.
Avoid losing Money from No-Shows
Daily life can be so overwhelming that people usually forget about their salon bookings, movie ticket bookings, health checkup bookings etc. But with mobile-based salon app, you can now send automated emails and text messages to your customers which will reduce the rate of no-shows. With the reduced no-shows, your returns will increase ultimately!
With the mobile-based salon app, you can send advance e-mail or SMS to remind your customers regarding the appointment they’ve booked. Or you can also get a feature which automatically reminds the customer about their bookings. It also offers a feature which notifies the customers about the appointment and asks for the confirmation, whether they are coming or not!
Smart Maintenance of Client Communications
Mobile apps can help you with the effective maintenance of the communication between business-end and customer-end. You can share necessary information with the targeted audience easily via text messages or email or both, directly. You can also bond over the mobile app by wishing them on their birthdays or anniversaries. You can also send welcome messages or survey messages via mobile app to your end customers.
Store important client information
Another benefit of having a salon app is that you will have an automated database to store the important details about your customers including their personal information like names, age, address, birth dates, special occasions to the business-oriented details regarding their hair, skin, body etc. You can store full client history along with the smaller details which are often overlooked when you work with the manual database. Also, with mobile-based salon app, you can support loyalty programs.
Manage Staff Activity
Benefits of having a salon mobile app are not limited to client aspect only but also serve you from employee aspect as well. With salon app, employee management becomes easy and you can get better time sheet. Appointments do not collide anymore. You can manage the staff sale even efficiently and the reports generated by the app can ultimately improve the productivity and performance of the employees.